Effective Date: 22-07-2025
Tracka (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, where it’s stored, and what choices you have as a user.
1. What We Collect
When you use Tracka, we collect the following information:
Personal Data
- Name
- Email address
- Date of birth
- Gender
- Social login information (Google or Apple)
User-Generated Content
- Habit entries
- Check-ins (e.g. mood, energy, symptoms)
- Profile picture (optional – if uploaded via camera or device)
Local Device Storage
We store the following data locally on your device for quicker access:
- Auth token (JWT, encrypted)
- User email
- Password (if not using social login)
We do not collect any sensitive health data or medical information.
2. Data Storage & Security
- Storage Location: All user data is stored securely in AWS (Stockholm Region –
eu-north-1) in a database called habbit_tracker.
- Encryption: Auth tokens are encrypted using industry-standard JWT protocols. Data in the cloud is secured, and all traffic is encrypted in transit.
- Access: Only our development team has access to production data.
- Monitoring: We log backend API errors to help us debug issues and improve performance. No personal logs are stored beyond this.
3. Third-Party Services
Tracka uses the following trusted third-party services:
- Firebase (Google)
- Used for Google & Apple social login
- Manages user session authentication
- Push notifications
Firebase may store basic social login information to manage user sessions. These services may store data outside the UK/EU but comply with applicable data protection regulations, including GDPR.
4. App Permissions
Tracka may request access to:
- Camera:
- To upload a profile photo (optional)
- To scan cards for in-app purchases (optional)
Profile images taken with the camera are stored securely with your account. No other camera data is collected or stored.
5. Data Retention & Deletion
- Your data is retained as long as your account remains active.
- You can delete your account at any time via the app.
- Upon deletion, all personal data—including habits, journals, preferences, usage history, notifications, and subscriptions—is permanently deleted from our systems.
6. Your Rights
You have the right to:
- Access your data
- Correct your data
- Delete your account and all associated data
- Contact us with any questions or concerns about your privacy
To exercise your rights, reach out to us at:
hello@tracka.ai
7. Policy Updates
We may update this policy from time to time. If we make significant changes, we’ll notify you via the app or email.
Contact Us
Have questions?
Email us at hello@tracka.ai
We take your privacy seriously, and we’re here to help.
